Payment Method

Welcome to HearthForm!

We are committed to providing our customers with a safe, secure, and convenient online payment experience.

Below is our payment policy for purchases made through www.hearthform.com.


💳 01 / Accepted Payment Methods

HearthForm offers various online payment methods. Available payment options are displayed at checkout.

Accepted payment methods may include:

✔ Visa

✔ Mastercard

✔ American Express

✔ Discover

✔ Apple Pay

✔ Google Pay

All payments are processed through secure payment systems to help protect your personal information and transaction security.


🛡️ 02 / Payment Verification

All transactions may be subject to payment verification to ensure a secure shopping experience.

We reserve the right to refuse or cancel an order if the transaction is found to be fraudulent.

Any suspected unlawful fraudulent activities may be reported to the appropriate authorities in accordance with applicable law.


💵 03 / Currency

All product prices displayed on the HearthForm website are in United States Dollars (USD).

If you make a purchase using a bank account or payment card denominated in a currency other than USD, currency conversion may apply.

Please note:

✔ Currency conversion rates are determined by your bank or payment service provider.

✔ Your bank or payment provider may charge additional currency conversion fees or international transaction fees.


🧾 04 / Sales Tax

Sales tax will be charged on applicable orders based on the shipping address and in accordance with relevant U.S. state and local tax laws.

Any applicable sales tax will be displayed during checkout.


🛒 05 / Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email.

This email will include:

✔ Details of the products you purchased.

✔ The total order amount.

✔ Your order number for future reference.

Please keep your order confirmation email for your records and future order inquiries.


⚠️ 06 / Payment Errors

If your payment method is declined, please check that your payment card details are entered correctly, including:

✔ Card number.

✔ Expiration date.

✔ Card Verification Value (CVV).

If the problem persists, please contact your bank or try another available payment method.

If you need further assistance with your payment, please contact our customer support team.

📧 support@hearthform.com


↩️ 07 / Refunds

If your refund request is approved, the refund will be processed to your original payment method.

Refund Processing Times

✔ Credit Card Payments

Credit card refunds typically take 7–14 business days to appear in your account.

Actual refund processing times may vary depending on your bank or payment service provider.

For more information about refund eligibility, return procedures, and order cancellations, please review our:

Refund & Return Policy →


🔒 08 / Payment Security

We prioritize the security of our customers' personal and payment information.

The HearthForm website uses SSL encryption to help protect information transmitted through our website.

We do not store customers' complete credit card details directly on our own website servers.

Payment transactions are processed through secure payment service providers to help protect your personal and payment information.


🔄 09 / Changes to Payment Policy

HearthForm reserves the right to update or modify this Payment Policy at any time, to the extent permitted by applicable law.

Any changes will be posted on the relevant page of our website.


HearthForm — Made for Every Meal, for Everyone.